Refund policy

Coffee is a fresh food product, so we don’t accept returns of opened bags.

If your order arrives damaged, missing, lost, or incorrect, contact us within 7 days of delivery (or expected delivery). We’re a small local roaster and we’re always happy to make it right—replacement, reship, refund, or store credit, depending on the situation. Photos help if there’s damage.

Subscription orders: canceling stops future renewals, but any order already processing/roasting/shipped can’t be refunded unless there’s an issue with the shipment.